POLICIES AND FAQ | Sweet Marie's Tea

POLICIES & FREQUENTLY ASKED QUESTIONS

PRICING & PAYMENT

WHAT IS THE COST OF TEA SERVICE?

Our traditional Prix Fixe tea services are priced at $36 per guest.
Walk in service is priced à la carte.
Tax and gratuity are not included in the Prix Fixe or à la carte prices.

HOW CAN I PAY FOR TEA SERVICE?

Payment is made in full at the end of tea service by cash or credit card, with a maximum of two credit cards per table.
We offer one bill for review per table and are unable to split or itemize the bill per guest and we do not accept split payments between cash and credit cards.
Please note that a 20% gratuity will be added to parties of six or more.

CANCELLATION POLICIES

WHAT ARE YOUR CANCELLATION POLICIES?

Cancellations or changes to a reservation must be made at least 24 hours in advance to avoid fees.
Cancellations made less than 24 hours in advance will incur a $40 charge per guest.
Reducing the guest count with less than 24 hours notice will incur a $40 charge per guest.
No show reservations will be charged $50 per guest covering the payment for the prepared tea service plus transaction fees, tax, and gratuity.

ARE THERE SEPARATE CANCELLATION POLICIES FOR LARGE GROUPS?

Yes, groups of 6 or more are considered a large group reservation and are subject to separate cancellation policies.
Cancellations or changes to a reservation must be made at least 48 hours in advance to avoid fees.
Cancellations made less than 48 hours in advance will incur a $40 charge per guest.
Reducing the guest count with less than 48 hours notice will incur a $40 charge per guest.
No show reservations will be charged $50 per guest covering the payment for the prepared tea service plus transaction fees, tax, and gratuity.

ARE THERE SEPARATE CANCELLATION POLICIES FOR HOLIDAYS AND SPECIAL EVENTS?

Yes, holidays and special events are subject to separate cancellation policies.
Cancellations or changes to a reservation must be made at least 72 hours in advance to avoid fees.
Cancellations made less than 72 hours in advance will incur a $40 charge per guest.
Reducing the guest count with less than 72 hours notice will incur a $40 charge per guest.
No show reservations will be charged $50 per guest covering the payment for the prepared tea service plus transaction fees, tax, and gratuity.

ALLERGEN & DIETARY ACCOMMODATIONS

DO YOU OFFER ALLERGEN FRIENDLY MENUS?

We are pleased to offer modified menus for guests with common allergies and dietary restrictions, including vegetarian, gluten free, dairy free, vegan (including options that are both gluten free and dairy free), and nut free selections. However, we are not a dedicated allergen free restaurant, and we do not operate an allergen free kitchen. While we take great care in preparing modified menus, we cannot guarantee the absence of allergens.
Please note: We are unable to accommodate soy free or sesame free menu requests.

DO I NEED TO NOTIFY THE RESTAURANT IN ADVANCE OF MY ALLERGIES?

Yes, advance notice is required for all menu modifications.
If a request was not submitted at the time of booking, please notify us at least 24 hours before your reservation.
Please be as specific as possible (“1 gluten free, 2 vegetarian, 1 dairy free”) to ensure we prepare accordingly.

CAN I REQUEST AN ALLERGEN FRIENDLY MENU WHEN I ARRIVE?

We are unable to make any menu modifications at the time of dining.
If advance notice was not given, guests will be served our traditional menu, and full payment is required.

CAN I REQUEST A FULLY CUSTOMIZED MENU?

While we offer a variety of modified menus, we are unable to create fully customized or ingredient specific menus. Guests must select from the available prix fixe menu options only.

ALLERGEN NOTICE : Our menus include products that contain or may contain tree nuts, peanuts, dairy, wheat, eggs, and berries. We also partner with local vendors and bakeries that use these ingredients in their products. Our staff and partners are trained to minimize the risk of cross-contamination in allergen friendly offerings. However, we cannot guarantee that our products are completely free of these allergens. Guests with food allergies should be aware of the potential risks before dining with us. If you have any concerns, please reach out to us before your visit, and we will be happy to discuss your options.

GENERAL INFORMATION

WHERE ARE YOU LOCATED?

We are located at 7 Main St, North Kingstown, RI, 02852 in historic Wickford Village.

IS THERE PARKING AVAILABLE?

Parking is available in the nearby municipal lot (just a 3-minute walk) and along the street on Main St, W Main St, and Brown St. We recommend arriving early to allow time for parking and exploring our local merchants.

IS THERE A SIDE ENTRANCE?

Yes, guests requiring accessibility accommodations are welcome to use our side ramp for easier access into the Tea Cottage. If you or anyone in your party needs assistance or has specific accessibility needs, please contact the restaurant directly, and we'll be happy to help make your arrival as comfortable as possible.

WHAT TIME SHOULD I ARRIVE FOR MY RESERVATION?

We kindly ask guests to arrive no earlier than 15 minutes before their reservation time. Seating begins promptly 5 minutes before each scheduled service at 9:55 AM, 11:55 PM, and 1:55 PM.

DO YOU WELCOME CHILDREN?

Yes, all ages are welcome! We offer a children’s menu for ages 10 and under by request at the time of booking. Please note that every seat in our tea room is reserved and priced at $36 per guest regardless of age. We do not provide high chairs or booster seats, and we kindly ask that younger diners are prepared to enjoy a relaxed, seated tea experience. Infants in carriers or strollers do not require a reservation charge - please note or call ahead to accommodate your party comfortably.

WHAT IS THE DRESS CODE?

We invite our guests to tailor the experience to their personal preferences. Arrive in formal attire for an elegant occasion, or opt for a casual ensemble for a more relaxed visit, the choice is entirely yours.

DO YOU ALLOW TAKEAWAY BAGS FOR LEFTOVERS?

We hope you savor every bite and we do provide paper bags for small takeaway items. We do not offer takeaway boxes or hot cups.

DO YOU SELL GIFT CARDS?

Yes! Gift Cards are available to purchase at the Tea Cottage during normal business hours. We do not have online purchasing and we are unable to mail gift cards.

Tea for One | $45 (Includes tea service for one plus tax and gratuity)

Tea for Two | $90 (Includes tea service for two plus tax and gratuity)

Sweet Marie's Tea Cottage